Jonathan Johnson-Swagel

Operations

Jonathan Johnson-Swagel

AI driven leadership | ethical innovation | measurable outcomes

Jonathan Johnson-Swagel speaking on applied AI and responsible systems

Technology and ethics, aligned

I build systems that scale with judgment. Work spans AI, machine learning, and operations design with outcomes that are reliable and legible. Innovation counts when it upholds transparency, accountability, and human impact.

Based in Chicago and Southern California, I lead and advise global programs that help teams do more with less, responsibly.
Explore the essays for strategy notes on ethical AI, systems thinking, and execution at scale.

Strategy. Execution. Integrity.

  • AI driven contract management. Cut approval times by seventy five percent at Uber with automation and clear controls, recognized by the DocuSign Innovation in Action Award. Read the approach.
  • Ethical leadership. Built frameworks that center fairness, auditability, and alignment in high stakes deployments.
  • Operations design. Unified Legal, IT, and Sales for more than twenty three thousand users, improving throughput with instrumentation and feedback loops.
  • Intelligent infrastructure. Used SageMaker, Salesforce, and custom pipelines to increase visibility and decision speed across regions.

Leading at scale at AWS

At Amazon Web Services I focus on private pricing programs and experiences. The work connects data, design, and machine learning to improve contract journeys while meeting compliance and customer needs.

  • Scalable AI solutions. Architected systems that automate pricing operations with guardrails.
  • Customer first design. Delivered tools that pair speed with precision and clarity.
  • Governance in practice. Applied model and process controls for transparency and auditability.

Build boldly and responsibly

If you are shaping AI strategy, operations, or governance, let us talk.